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TCS-i Packing API Visualizer Privacy Policy

Last updated: 23 September 2026

This Privacy Policy describes how the TCS-i Packing API Visualizer browser extension accesses and uses information when installed and used with supported warehouse management system (WMS) pages.

The extension is designed for business users and enables warehouse operators to access TCS-i packing visualisations directly within their existing WMS workflow.

1. Information accessed by the extension

The extension may access content displayed on configured WMS pages for the sole purpose of identifying TCS-i Packing API visualizer links and providing the extension's functionality.

This may include:

  • Text and hyperlinks displayed on supported WMS pages
  • TCS-i Packing API visualizer URLs
  • Identifiers contained within those URLs, such as a request identifier
  • Information required to associate a packing visualisation with the relevant packing instruction

The extension does not collect general browsing history or monitor users' activity outside the configured WMS pages on which it is enabled.

2. Local extension data

The extension may use browser storage to save configuration and settings required for its operation.

This may include information such as:

  • The WMS websites on which the extension is enabled
  • Extension preferences
  • Configuration required to display TCS-i packing visualisations

This information is used only to provide the extension's functionality.

3. TCS-i Packing API and visualisations

When a TCS-i Packing API visualizer link is detected, the extension may communicate with TCS-i services in order to display the associated packing visualisation.

The extension does not use information obtained from WMS pages for advertising, user profiling, creditworthiness, or unrelated purposes.

4. Packing feedback

Where packing feedback functionality is enabled, users may choose to report an issue with a packing recommendation.

The information submitted may include:

  • A request identifier associated with the packing recommendation
  • Selected feedback or issue categories
  • An optional text comment provided by the user

Feedback is transmitted to TCS-i systems for purposes related to reviewing packing recommendations, troubleshooting issues, and improving the packing service.

The extension does not automatically submit optional feedback comments without user action.

5. Sharing of information

TCS-i does not sell user data.

Information processed through the extension is not transferred to third parties for advertising, marketing, data brokerage, credit assessment, or other purposes unrelated to the extension's functionality.

Information may be processed by service providers supporting the operation and security of TCS-i services where necessary to provide the service, or where disclosure is required by applicable law.

6. Remote code

The browser extension's executable extension code is included within the distributed extension package.

The extension may connect to TCS-i web services and display remotely hosted packing visualisations, but it does not download and execute remote JavaScript or WebAssembly as extension code.

7. Data security

TCS-i takes reasonable technical and organisational measures to protect information processed through its services against unauthorised access, disclosure, alteration, or loss.

Users should access the extension only through authorised WMS environments and approved TCS-i integrations.

8. Changes to this Privacy Policy

This Privacy Policy may be updated where the functionality of the extension or its data practices change.

The latest version will be available at this page, together with the date of the most recent update.

9. Contact

For questions about this Privacy Policy or the TCS-i Packing API Visualizer, please contact:

TCS-i / The Case Study Innovations
Email: contact@tcs-innovations.com

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