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FREE TOOL · STEP 1 OF A PACKAGING AUDIT

Can You Trust Your SKU Dimensions?

Missing, placeholder and wrong-unit dimensions are why orders go in the wrong box, why carriers re-bill you, and why packing software gives odd answers. Drop in your product master export and see every SKU to fix, ranked by how many orders it touches, in under a minute.

1. Export
Your product master from the WMS, as it is. Add order lines to rank problems by impact.
2. Check
Nine checks on every SKU: missing values, placeholders, unit mix-ups, duplicates, box fit.
3. Fix
A fix list with suggested values in your own units, ready for a bulk update in your WMS.
1

Upload your product master

CSV or Excel, straight from your WMS. Everything is checked in your browser: nothing is uploaded.

No file handy? See a real-looking result instantly.
SKU masterRequired

Your item / product master export: one row per SKU with length, width, height and weight.

Order linesOptional

Optional: a few weeks of order lines (order ID, SKU, quantity). Ranks every problem by how many orders it touches.

Current boxesOptional

Optional: your box list with inner dimensions. Finds SKUs that fit none of them.

What we check

Must fix
Ordered but not in the SKU master. Nothing to pack from: the packer guesses the box, and freight is quoted blind.
Must fix
Missing dimensions. No length, width or height means no box can be chosen for it, by a system or a packer.
Must fix
Same SKU, different values. The SKU appears on more than one row with different dimensions or weights; which one is used depends on the system.
Check
Wrong unit (likely). Weight and size don't match any real product, which usually means mm entered as cm or grams as kg. One of these can put an order in a box ten times too big.
Check
Placeholder dimensions. Values like 1 × 1 × 1 or 10 × 10 × 10 are typed in to save a new SKU and never corrected.
Check
Same dimensions on unrelated SKUs. Many different products share exactly the same size, which usually means a template was copied. Fine if they really are the same pack.
Check
Missing weight. Billable weight, carrier limits and two-person-lift rules can't be checked.
Check
Implausible size. A side longer than 2.5 m or thinner than half a millimetre is almost always a typo.
Check
Fits none of your boxes. Either it ships in its own packaging (fine, if tagged that way), you need a bigger box, or the dimensions are wrong.

Unit mix-ups are found from density: a product lighter than packing foam (under 10 g per litre) or heavier than solid glass (over 4 kg per litre) for its size. We then try the usual slips (×10, ×100, ×1000, inches, pounds) and suggest the one that makes the SKU look like the rest of your catalogue. Ready to pack means no problem of any kind.

Your files are read and checked in your browser. Nothing is uploaded; if you request the fix list we only receive your email and the summary counts.
FROM ONE-OFF CHECK TO EVERY DAY

Clean data doesn't stay clean. New SKUs arrive every week.

A free Control Hub account connects to your WMS in one click and runs these checks on every SKU as it's created, so a bad one is flagged before its first order is packed, not after the carrier re-bills you. When you're ready, the paid plan uses that clean data to tell packers the right box and item placement at scan time, in under 200 ms.

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